What Our Customers Say

"My torsion spring snapped at 6:30 in the morning on a Wednesday — loud bang, door completely locked down. Called Justin's and someone picked up immediately. A technician was at my house in Foresthill within 45 minutes, had both springs replaced by 8:45 AM, and I made it to work. The tech was professional, explained exactly what he was doing and why, and the price matched the quote. This is the definition of emergency service done right."

"We moved to the Foresthill Divide from Sacramento and inherited a 15-year-old garage door that kept coming off track. Justin's came out, diagnosed the issue — worn rollers causing the track jump — replaced all the rollers and realigned the tracks. The door runs better now than it probably did when it was installed. Their knowledge of how mountain homes differ from valley homes was immediately evident. They're our first call from now on."

"Our old single-layer steel door was costing us a fortune in heating — the garage is under the master bedroom and without insulation it was basically a giant heat drain in winter. Justin's recommended a polyurethane R-12 insulated door and the installation was clean and fast. The crew took the old door, installed the new one, recalibrated the opener, and walked me through everything in one visit. Two months in and the bedroom above is noticeably warmer. Great investment."

"Called at 11 PM — cable had snapped and my door was stuck open. Door couldn't be secured manually with the way it had jammed. Justin's had a tech to Auburn Lake Trails in under 90 minutes. He had the cable on his truck, completed the repair, and left my door fully functional and secure at 1 AM. I know plenty of companies claim 24/7 service. Justin's actually does it. I will not use anyone else."

"I've been on the annual maintenance plan for 3 years now. Two visits a year, they catch things I'd never notice until they became expensive problems. Last visit they found a hairline crack in one of the hinges and replaced it before it could damage the panel. The 15% discount on parts more than pays for the plan when something needs attention. Honest, thorough, and they remember you when they come. That matters in a small community."

"Had three companies quote a carriage house door for our home. Justin's was the only one who came to actually measure and understood the older framing in our Foresthill property. The other two gave ballpark quotes over the phone. Justin's found that our opening was 3 inches wider than standard and ordered accordingly. The door looks perfect and the installation was spotless. Worth every penny and I wish I'd called them first."

"Had Justin's install a LiftMaster smart opener with battery backup in our Meadow Vista home. Given how often the power goes out during PSPS events, the battery backup was the main feature I wanted. The installation was perfect — they configured the myQ app on my phone, set up the notifications, and made sure I could operate it from anywhere. Three months later I got an alert that the door had been open for 30 minutes when I was at work. Exactly what I needed."

"Booked the annual tune-up after my door started making a grinding noise during cold mornings. The tech identified dry rollers and a spring that was showing early fatigue. He lubricated everything properly — not WD-40 like I'd been using — replaced the one roller that was failing, and the door is quiet again. The education alone was worth the service call. I didn't know I'd been lubricating it wrong. Now I do."

"Backed my truck into the garage door panel and took a significant hit. Called Justin's, they came out to Rocklin the next day, measured the damage, and sourced a matching panel for my Clopay door. The replacement looked perfect and they were honest that two of the adjacent panels were fine and didn't need replacement — other companies might have suggested otherwise. Fair and professional."

"Storm blew a branch into our driveway and pushed our door off track in Georgetown. Called Justin's at 7 PM — I was honestly expecting to be told they'd come in the morning. Instead a technician arrived at 8:30 PM, had the door back on track by 10, and even took the branch debris with him. I live in a rural area and this kind of service is genuinely rare. They've earned a customer for life."